Most leaders know their teams are waiting too long for infrastructure, security reviews, and approvals. What they don't know is that the solution isn't more process. It's a platform.I worked...
Here's what I hear from leaders a lot: "We want teams to move faster, but every time we give them more autonomy, something breaks. So we add more process, more...
I get asked this question at least twice a month: "We just hired a Product Ops lead. What should they actually do?"My answer used to start with theory. Similar to...
I was in a leadership meeting just last week. I saw eight people in the room. Four of them had this ops role in their title. So we had four...
Let's be honest. How many of you feel like you are carrying the weight of your entire Agile transformation on your shoulders?You are the one solving the hard technical problems...
This sound familar?Your team starts with 30 items. They finish 10. Cycle time is three sprints. Add context-switching tax, and it becomes four sprints. Same people, same capacity, four times...
Yes, that title is supposed to sting a little. It is also accurate, and so I wanted to expand upon my recent engagement. I was working with an internal IT...
Ever notice how a team can be slammed? Calendars are packed, Slack is on fire, and yet the same important work is still "almost done" for weeks. Maybe it's just...
Psychological safety has become a leadership priority, which is a positive sign. It means leaders are paying attention to the human cost of how work gets done.The trouble is that...
If your team cannot tell you the truth, your roadmap is fiction, and your delivery date is a guess. The fix is not another status meeting. It is a condition...
Think about the last time a project slipped. Odds are the root cause was not a surprise. Someone saw it coming. It could be a dependency, a risky design decision...
I wanted to share some of the great research we have over the years on cross-functional teams and flow. Most organizations want agility; they get trained in the processes, but...