You know what? Scrum is amazing until it's not. For some teams, I find that Scrum can feel like the villain, not the hero. Scrum promises agility, but for some...
Are you tired of hearing that Agile means no documentation? That's nonsense. Agile means documentation that actually serves a purpose, and visibility—well, that's a non-negotiable in an agile process. It's...
A common complaint on Scrum teams is, “We have too many meetings.” However, I would like to argue that the issue isn’t the number of activities in Scrum; it’s how...
I was just going through my office the other day when I found these wonderful 3.5-inch floppy disks. I know most of you reading this probably have never held one...
Let’s take a look at a couple of different orgs I have had the pleasure to work with and their response to “problems”. I am reminded of my practices in...
A SaaS checkout team and their payments partner invited two long-time customers to be design partners for a new Pay-in-4 API. Week one, they shipped a guarded pilot to a...
This week, we have been exploring real-world scenarios at an organization where I worked; they were a retail provider. While I spent most of my time in the technology operations...
You’ve seen this before, perhaps. On paper, everything looked fine. Our logistics partner was hitting every pickup window; our carriers generally met transit SLAs; the warehouse was definitely locked in...
The Real Problem Isn't Your StandupsAre you working on the organization or in it? This fundamental question drives to the heart of a critical misunderstanding in agile transformation. Hi, my...
Two months before the holiday launch, an electronics company I have worked with held its Thursday portfolio review. Exciting right?Every internal chart looked green; our sprints were on track, test...
In the quarterly review, the dashboard looked triumphant; more features shipped than in any quarter on record. Then I surfaced two quiet charts; customer churn ticked up, support contacts spiked...
Releases kept slipping; the team’s burndowns were fine; the real problem sat in plain sight. Every change waited in a test environment queue that moved slowly, shared across products, with...